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Support

Contact Us

You can contact us via one of the following methods.

Email

This site operates two support divisions to ensure your query is managed appropriately. These are divided into "Promotions Team" and "Operations Team". It is important that you contact the correct division in order for us to process your query more quickly.

We will endeavour to respond to your query within 48hrs.


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Promotions Team

Please use this webform if your query is related to one of the following: General, Bingo Points, Chat Issues, Promotions, Unsubscribe, Team Bingo

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Operations Team

Please use this webform if your query is related to one of the following: Deposit, Game Query, Login Problem, Technical, Withdrawal

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By Phone

Our customer support phone lines are open between 10am-6pm Monday to Friday.
From inside the UK call us on 0800 684 8426

* Pls note that to ensure our high service levels are met and that your request is properly dealt with Cashcade will forward any Operations query onto Brigend directly as soon as your query is reviewed or if the query is promotional related, answer you directly..